Recent Posts

Establishing an Emergency Ready Profile for your Business

12/31/2018 (Permalink)

You can’t plan when an emergency will arise, but you can prepare for it before it does. This is especially important if you are a business owner. When a disaster occurs in your business, everything screeches to a halt. You are no longer able to help your customers and clients. You are no longer able to offer your services. You are no longer bringing in an income. Business has been interrupted and depending on the extent of the damage, you may be looking at a long road to recovery – not just for remediation, but also to get your business back to where it was before the disaster happened. So, what can you do to prevent an emergency situation from shutting down your business? While you can’t necessarily prevent disaster from occurring (it happens to the best of us), you can prepare for what to do when it does. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how fire and water affect your business.

That is where SERVPRO comes in. We can establish a plan for your business using our ERP, or Emergency READY Profile.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time (and from one more headache) if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime.
  • Establishes SERVPRO as your emergency mitigation and restoration provider.You have a provider that is recognized as an industry leader and is located right here in San Antonio.
  • Identifies the line of command for authorizing work to begin.This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Home Fires Caused by Dryers and Washing Machines

12/31/2018 (Permalink)

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage according to the National Fire Protection Association. The most frequent causes of fires in dryers are lint/dust (29%) and clothing (28%). In washers, they are wire or cable insulation (26%), the appliance housing (21%) or the drive belt (15%).

Dryers were involved in 92% of the Washer/Dryer fires; the risk of fire was basically the same for both gas and electric-powered dryers.

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.

Immediate Action is Crucial if you Experience Water Damage

12/31/2018 (Permalink)

Although it is something that none of us ever want to deal with, flooding will happen at one point or another in your home. Flooding can occur many different ways in your home -- a malfunctioning appliance, a pipe that burst, a family member who walked away from a filling bath tub for a little too long. When your San Antonio home experiences water damage, immediate action is crucial in minimizing the extent of the damage done to your property. SERVPRO responds quickly; we make it a priority to get your life back to normal as soon as possible. Our highly-trained professionals use advanced equipment and techniques to remove water efficiently. SERVPRO will make it "Like it never even happened."

If your home experiences flooding or water damage, don't delay

Tips for preparing your business for winter weather

12/27/2018 (Permalink)

Winter Weather can be beautiful but some of that beauty comes with some work ahead for home and business owners.  Check out some of our Winter Weather tips for preparing your business.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways andparking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask your SERVPRO Disaster Recovery Plan for your business 

Tips If you have a Fire in your Home

12/27/2018 (Permalink)

If you have a fire in your home we understand you won’t be out there on the web looking for tips, but maybe by reading these ahead of time some of these will stick in your head if you do fall into this unfortunate position.

At SERVPRO we have to goal in mind to make it “Like it never even happened” in your home. Whether it smoked or smoldered we will make sure our professionally trained crew will be there for you.

Here are a few Do’s and Don’ts if you have fire and smoke damage.

DO

  • Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely, and prop doors open to prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances. Then protect with a light coat of lubricant.
  • Pour RV antifreeze into sinks, toilet bowl, holding tanks, and tubs if heat is off during freezing season.
  • Gently wash both side of leaves and indoor plants.
  • Change HVAC filter, but leave system off until checked by trained professional.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T

  • DON’T attempt to wash any walls or painted surfaces without first contacting SERVPRO of Barron, Dunn, and Rusk Counties Professional.
  • DON’T attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Barron, Dunn, and Rusk Counties.
  • DON’T attempt to clean any electrical appliances that may have been close to fire, heat or water without first consulting an authorized repair service person.
  • DON’T consume any canned or packaged food or beverages that may have been stored close to fire, heat or water. They could be contaminated.
  • DON’T turn on ceiling fixtures if ceiling is wet, wiring may be wet or damaged and cause electrical shock.
  • DON’T send garments to the dry cleaner, Improper cleaning may set the smoke odor.

SERVPRO Understands the Trauma of Fire Disasters

12/27/2018 (Permalink)

Every 18 seconds a fire occurs in the U.S. but only one matters to you! We are here to make it “Like it never even happened.”

We at SERVPRO have service response guidelines to better serve you in your disaster.

1-    Within 1 hour from notice of loss, SERVPRO will contact you to arrange for service

4-    Within 4 hours of loss notification, our SERVPRO  will be on-site to start mitigation (if necessary)

8-    Within 8 hours business hours, a verbal briefing of the scope will be communicated to the adjuster by our SERVPRO 

Does your Home have a mold Problem

12/27/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

We understand mold

12/27/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Barron, Dunn, and Rusk Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specialize in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today 301-588-2240

Prepare your home for Winter Storms

12/27/2018 (Permalink)

Although the winter season can be beautiful, get your house ready for winter storm season by following these handy tips for protecting your home from American Red Cross.

  • Learn how to protect pipes from freezing
  • Make sure your home heating sources are installed according to local codes and permit requirements and are clean and in working order.
  • Make sure your home is properly insulated. Caulk and weather-strip doors and windowsills to keep cold air out.
  • Install storm windows or cover windows with plastic from the inside to provide an extra layer of insulation to keep cold air out.
  • Consider buying emergency heating equipment, such as a wood- or coal-burning stove or an electric or kerosene heater.

- Stoves must be properly vented and in good working order. Dispose of ashes safely. Keep a supply of wood or coal on hand.

- Electric space heaters, either portable or fixed, must be certified by an independent testing laboratory. Plug a heater directly into the wall socket rather than using an extension cord and unplug it when it is not in use.

- Use a kerosene heater only if permitted by law in your area; check with your local fire department. Use only the correct fuel for your unit. Properly ventilate the area. Refuel the unit outdoors only, and only when the unit is cool. Follow all of the manufacturer's instructions.

  • Consider storing sufficient heating fuel. Regular fuel sources may be cut off. Be cautious of fire hazards when storing any type of fuel.
  • If you have a fireplace, consider keeping a supply of firewood or coal. Be sure the fireplace is properly vented and in good working order and that you dispose of ashes safely.
  • Consider installing a portable generator, following our tips to avoid home fires and carbon monoxide poisoning
  • Consider purchasing flood insurance, if you live in a flood-prone area, to cover possible flood damage that may occur during the spring thaw. Homeowners' policies do not cover damage from floods. Ask your insurance agent about the National Flood Insurance Program (NFIP) if you are at risk. More information on NFIP is available at www.fema.gov/nfip.

Ice Damns

12/27/2018 (Permalink)

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas. Your local SERVPRO can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. If you find yourself in such a problem give us a call at 301-588-2240, we are available for emergency services 24 hours a day, 7 days a week.  Our team is a professional group that will get your house to "Like it never even happened."  We are certified and will always make sure work is completed to your satisfaction.