Recent Commercial Posts

How To Clean Up Puff Back Soot

3/28/2019 (Permalink)

Oil- burning furnace puff back

A furnace puff back occurs after an explosion in the combustion chamber of an oil furnace. Smoke and soot are released and spread throughout a structure. In addition to damaging the furnace, a puff back also calls for professional cleaning and restoration. Find out why you should rely on cleanup professionals to take care of puff back damage.

What Causes a Furnace To Puff Back?

Oil-burning furnaces run a risk of puff back. These incidents tend to occur when

  • The furnace fails to ignite
  • Oil vapors build up in the ignition chamber
  • An explosion occurs upon ignition

Soot from a furnace puff back spreads throughout heating and exhaust systems. The incident may also introduce debris to every room in a structure. Building owners and managers should monitor oil-burning furnaces for indications of problems, such as the presence of soot in or around the furnace or noises in the combustion chamber at the start of a burn cycle or while the furnace is not running.

What Damage Can A Puff Back Cause?

A puff back can damage the furnace and result in extensive puff back damage throughout the structure. Oily soot may coat every surface, including ductwork, and spread throughout every room with an open vent. This damage may call for the use of specialized cleaning equipment and solutions.

Why To Rely on Cleanup Professionals

Amateur cleaning efforts can actually worsen damage caused by a puff back incident. A cleanup company that specializes in fire and smoke damage will have all of the equipment necessary to handle this type of damage. Professionals can work quickly to restore a  commercial structure. 

If an oil furnace experiences a puff back, the owner or manager of the building should contact a furnace repair service and a damage restoration company . Puff back damage mitigation calls for fire and smoke 

commercial

3/28/2019 (Permalink)

How To Avert 3 Common Sewage Issues Many commercial buildings in Cedar may be susceptible to sewage issues. Because a blocked sewer or overflowing toilet can cause significant damage, it’s helpful to recognize specific factors that may contribute to the problem and learn how to address them. Abiding by the following guidelines can help minimize the risk of unsanitary flooding inside your facility.

1. Broken Pipes

Like most infrastructure, sewage lines can deteriorate and fail over time. While you may not be able to completely prevent pipe breaks, making conscientious landscaping decisions can help minimize the risk. 

Roots seek moisture and can easily infiltrate and damage sewer and water pipes. Because of this, it’s important to identify the location of critical infrastructure lines and plant foliage away from these areas. 

2. Blocked Lines

In addition to damaging supply lines, excessive root presence can result in a blocked sewer. Inappropriate waste disposal can also have a detrimental impact on the system. 

Paper towels, diapers and feminine hygiene products should never be flushed down the toilet. To help alleviate this concern, you should have trash bins accessible in every restroom and post signage reminding staff and visitors of appropriate waste disposal techniques. 

Grease is another potentially problematic product that can build up inside plumbing lines and cause a blockage. To help minimize obstructions, commercial kitchen staff should avoid dumping cooking oils down sinks. 

3. Overflowing Toilets

A toilet overflow is another common sewage issue. Performing routine inspections is a beneficial strategy that may allow you to identify defective toilet components before substantial leaks and water damage occur. You can also help prevent unsanitary commode seepage by encouraging proper trash disposal, promptly completing necessary repairs and using a plunger instead of drain cleaners to remedy slow drains. 

No business is immune from a blocked sewer or flooding toilet. However, making informed decisions and performing proactive measures can help minimize the risk and may spare you from a messy and potentially costly sewage cleanup.

Roof holes due to hail

3/28/2019 (Permalink)

 

Most business owners know that hail storms can cause to vehicles. But far fewer recognize the threat they can pose to your commercial building. Hail storms are held responsible for millions in dollars each year in roof damage and damage to siding and roof-mounted equipment. Just what types of damage can these balls of ice cause? Read on to learn about the unexpected dangers of hail damage to business owners.

What Is Hail?

Occurring in strong to severe thunderstorms, hail is a type of frozen precipitation that forms when water droplets freeze together and fall to the earth. They can vary in size from as small as a pea, or as large as a softball or even larger, and they typically include jagged edges that can inflict major damage. Other important things to know about are that:

  • Hail doesn't have to be large to be damaging
  • Hail storms can happen any time of year
  • Wind strength and speed can influence severity of hail impact
  • Dangerous hail events outpace tornadoes

Types of Hail Damage

Hail most typically causes roof damage falling into two categories. Functional damage concerns roof performance and includes damage that can diminished the roof’s integrity. These can include holes, cracks and bald spots where shingles have come off.

Cosmetic damages, meanwhile, concern appearance rather than roof function. These can include dark spots, dents and pock marks that occur when hail comes crashing onto the roof.

The roof isn’t the only part of your building at risk from hail. These icy projectiles can easily shatter windows, spraying glass inside. Once windows are broken, hail can even strike you or your staff. 

Hail events can be damaging and highly expensive. Understand the risks and be prepared before hail strikes. If a hail storm has already caused roof damage or worse, call a specialist in storm cleanup to make things right

Roof holes due to hail

3/28/2019 (Permalink)

 

Most business owners know that hail storms can cause to vehicles. But far fewer recognize the threat they can pose to your commercial building. Hail storms are held responsible for millions in dollars each year in roof damage and damage to siding and roof-mounted equipment. Just what types of damage can these balls of ice cause? Read on to learn about the unexpected dangers of hail damage to business owners.

What Is Hail?

Occurring in strong to severe thunderstorms, hail is a type of frozen precipitation that forms when water droplets freeze together and fall to the earth. They can vary in size from as small as a pea, or as large as a softball or even larger, and they typically include jagged edges that can inflict major damage. Other important things to know about are that:

  • Hail doesn't have to be large to be damaging
  • Hail storms can happen any time of year
  • Wind strength and speed can influence severity of hail impact
  • Dangerous hail events outpace tornadoes

Types of Hail Damage

Hail most typically causes roof damage falling into two categories. Functional damage concerns roof performance and includes damage that can diminished the roof’s integrity. These can include holes, cracks and bald spots where shingles have come off.

Cosmetic damages, meanwhile, concern appearance rather than roof function. These can include dark spots, dents and pock marks that occur when hail comes crashing onto the roof.

The roof isn’t the only part of your building at risk from hail. These icy projectiles can easily shatter windows, spraying glass inside. Once windows are broken, hail can even strike you or your staff. 

Hail events can be damaging and highly expensive. Understand the risks and be prepared before hail strikes. If a hail storm has already caused roof damage or worse, call a specialist in storm cleanup to make things right

Steps to Repair Water Damaged Electronics

3/28/2019 (Permalink)

After investing heavily in the equipment and technology that keep your business in action, flooded electronics and the ensuing water damage can feel overwhelming. Is it possible to repair the damage on your own? 

Corrosion Damage

One of the most serious causes of damage is the corrosion caused by hidden moisture. The combination of metal, water, and oxygen creates an iron oxide, or rust. This gradually breaks down the metals within your equipment. The damage may be apparent within a few hours, but it could also take days before you notice it. The damage to flooded electronics isn't limited to your equipment. Your outlets, circuit interrupters, light switches, timers, and other wired conveniences often experience electronic damage. 

Removing Corrosion

As you begin cleaning up after water damage, carefully consider the risks. It is possible and often very likely that you'll cause further damage to the equipment, and you could put yourself at risk of injury. Some solutions sold for rust removal aren't appropriate for all kinds of technology. 

• Unplug the device and remove batteries. Be aware of exposed connectors that may be fragile or affected by corrosion.


• Watch out for white or green buildup on charging ports or battery, SIM card, and metal connectors. These are areas of corrosion.


• Use cotton swabs or a soft cloth and a gentle cleaning solution to wash off the corrosion. The cleaning solution may be a mix of baking soda and water, vinegar, or isopropyl alcohol. If the corrosion doesn't come off with gently wiping, you may need to let the solution sit on the area and wipe it off later.


• Allow the electronics to dry completely before plugging it in or replacing batteries. Do not use a heated hair dryer on equipment. 

The best step for cleaning your electronics is to contact a professional. You risk doing further damage to the equipment, suffering from injuries, and voiding insurance coverage or equipment warranties when you DIY this task. Keep these risks in mind before trying to clean corrosion from flooded electronics on your own.

Establishing an Emergency Ready Profile for your Business

12/31/2018 (Permalink)

You can’t plan when an emergency will arise, but you can prepare for it before it does. This is especially important if you are a business owner. When a disaster occurs in your business, everything screeches to a halt. You are no longer able to help your customers and clients. You are no longer able to offer your services. You are no longer bringing in an income. Business has been interrupted and depending on the extent of the damage, you may be looking at a long road to recovery – not just for remediation, but also to get your business back to where it was before the disaster happened. So, what can you do to prevent an emergency situation from shutting down your business? While you can’t necessarily prevent disaster from occurring (it happens to the best of us), you can prepare for what to do when it does. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how fire and water affect your business.

That is where SERVPRO comes in. We can establish a plan for your business using our ERP, or Emergency READY Profile.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time (and from one more headache) if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime.
  • Establishes SERVPRO as your emergency mitigation and restoration provider.You have a provider that is recognized as an industry leader and is located right here in San Antonio.
  • Identifies the line of command for authorizing work to begin.This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Tips for preparing your business for winter weather

12/27/2018 (Permalink)

Winter Weather can be beautiful but some of that beauty comes with some work ahead for home and business owners.  Check out some of our Winter Weather tips for preparing your business.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways andparking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask your SERVPRO Disaster Recovery Plan for your business 

Commercial Mold Removal

11/9/2018 (Permalink)

Why do I have mold on my premises?

mold in a commercial property  can be caused by water damage or water intrusion from various sources such as a roof, window or plumbing leaks. The humidity caused by the presence of moisture combined with the warmth and poor ventilation in a property gives mold the perfect conditions to develop, and it can spread quickly if left unchecked. This can cause damage to internal structures, damage to products in storage and is also a serious health risk for you, your customers and your staff.

Should I Clean Mold Myself?

It may be tempting to clean the mold off of surfaces yourself, however, this will only remove the surface mold. Although an area may look clean of mold the root cause of the infestation and there will be spores within the surface that you will not be able to reach with household cleaning items. The spores that are left will continue to multiply and grow and the surface growth will soon be visible again. A few things you can do in the case of a mold infestation are:

  • Turn off your HVAC system if you have one
  • Make sure that movement in the area is limited to prevent spores from transferring elsewhere
  • Do not touch or disturb the affected areas
  • Make sure that you vacate the property

What Will a Mold Removal Team do?

If you have a mold infestation on your premises, you should call the SERVPRO expert mold removal team as soon as possible. They will be able to determine the cause of the mold growth and remove all spores from the property ensuring that it is fully eliminated.

SERVPRO team will carry out a preliminary assessment of the problem to ascertain the severity of the infestation and the underlying cause. There is a protocal we must follow to properly address the severity of the damage. The first step is to contact a certified Environmentalist who can test the area and report the specifics of the spore counts, the risks and the step-by-step remediation. S/He will then ensure that there is no cross contamination within the premises.

SERVPRO is trained to perform the step-by-step remediation, Mold isn’t always visible to the human eye so our experts will use special equipment to clean areas that are affected or that have high moisture levels that will encourage future mold growth.

Once the assessment and containment of the mold are complete, SERVPRO team will then remove the mold at the source ensuring that there are no mold spores present within the premises to safeguard against further infestation. Finally, the team will remove the underlying cause of the infestation by repairing the affected area to stop the further intrusion of water.

If left untreated mold can cause serious structural damage to your commercial property such as brickwork and drywall which could lead to more serious issues that will take longer and cost more to correct in addition to the loss of business while the premises are being treated and repaired. 

Destroy Odors with DEODORIZATION!

11/9/2018 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IIRC), SERVPRO Franchise Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO Franchise Professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO Whether its fire, water, or mold damage, or just a stubborn odor that refuses to go away, we'll help make it "Like it never even happened."

Other Odors that may require DEODORIZATION:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

Build an Emergency Kit

11/9/2018 (Permalink)

Be Prepared at your home or business with an Emergency Kit. Ready. gov suggests you have enough supplies to last for at least three days. Below are some suggested items to include in your kit: 

  • 3 day supply of non-perishable foods
  • Water (one+ gallon per person per day) 
  • First-aid kit
  • Prescription medication 
  • Sleeping bag or blankets
  • Fire extinguisher
  • Hygiene products
  • Flashlights
  • Extra batteries
  • Cell phone charger
  • Change of clothes
  • Matches in waterproof container
  • Wrench or pliers to turn off utilities 
  • Whistle to signal for help
  • Pet supplies
  • Infant formula and diapers
  • Important documents such as insurance policies, IDs, and bank records in a plastic container
  • You can also keep a condensed emergency kit in your vehicle as well.

For a more extensive list, go check out Ready.gov. 

You Can Be Ruined Or You Can Be Ready with the Help of Technology

11/9/2018 (Permalink)

Technology can now be a vital tool in preparing for water damages or other disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of a water damage or other disaster. 

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets if necessary. 

Follow the News

Stay informed by following agencies such as FEMA. local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

IICRC Certified

8/23/2018 (Permalink)

This hotel experienced pipe bursts due to freezing weather.

SERVPRO of Chevy Chase/Silver Spring  , MS, is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chevy Chase/Silver Spring 
SERVPRO of Chevy Chase/Silver Spring specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.